Monday, December 15, 2008

Jeff Bezos? Can you hear us?

I have had my Kindle for 8 months now and I just love it. Its not the end all and be all of devices for everyone, though. If you are not a Reader (note the capital 'r'), then unless you just happen to have $359 lying around, it may not be for you.

Personally, I am a book hoarder. It works for me, but over the past 10 years, I have slowly filled up not only my personal space, but under the bed space, space between the wall and my bed, closet shelf space and most unforgivable to my husband--an entire wall in the garage space. After one mention by me, my husband bought my Kindle for me out of self-defense.

Don't get me wrong, I did my research and product comparisons. The deciding factor for me wasn't just the Whispernet touted by many fans, but the 'Amazon' factor. I was getting 2 to 3 shipments a week from Amazon and since I trust them, they were the ones that were going to get my business. I recently breathed a sigh of relief when I got to handle a Sony device in my local Target and found it cold, gadget-y and totally without personality.

Since then, I have (much to my surprise) lavished love and attention on my Kindle. I actually got a skin for it which has lent it a surprising amount of the personality that I found lacking in the Sony.

All that being said, Amazon really needs to fill an immediate customer need. Perhaps some of the beta Kindle users weren't real readers, but they missed a huge usability feature. Getting back to me being a book hoarder--I don't like to delete books from my Kindle.

Since so far the internal memory plus the SD card that I have for it are not full--why should I delete books. Yes, the Amazon purchases are available for download to my pc or Kindle at any time, yes, I can copy the non-Amazon purchases from my local pc hard drive to the Kindle with the USB, etc., but why should I have to do that?

I have plenty of memory on the Kindle and SD card, but I am forced to delete the books on my Kindle to keep from having to scroll thru 20 pages of books and book samples. Folders are not available for the device. Heavy sigh....

I realize that many readers don't go back to a book once they finish it, but its my belief that many more do. And God forbid that I was also using it for newspapers and magazines! How many pages would I have have to page thru then? (shudder). Even if I save my books on Amazon, when I go to Show and Sort, I have to page thru all of them!

I want to save my books ON THE DEVICE! I want a way to organize my library when I do. Maybe saving my books on the device is the same mentality that makes people keep emails for years that they will never read again, but that's my perogative.

Which brings me to my point. Is Amazon listening? Every blog, forum and discussion board that I have read over the last 8 months has begged for folders or some other way to organize their Kindle content.

Mr. Bezos, in our Kindle purchase Thank you letter, you thanked us for being early adopters. We responded by spreading the word (far & wide), blogging, filling up forums in support of, making daily recommendations and supporting Amazon and Kindle. We're not asking for a redesign--just a little support ourselves.

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